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Delivery Policy

 

OTH Online Store will deliver Malaysia wide. We can also deliver internationally on request. Please contact us for an international orders before placing your order to discuss your needs.


All packages will be sent via Skynet, Pos Express or delivered by our own service vechiles.
Whilst all care is taken when packaging goods, should anything in your package be damaged during transit please advise us by calling 05-688-1001 within 2 working days of receipt of goods to discuss your situation. Any damaged products that are of fault of Logistic Company need to be left as they were delivered to you and taken to your local Logictic Company’s branch for a claim to be filed.


All Postage and handling costs will be vary based on the item dimension .


We endeavour to have all orders dispatched within 3 or 4 workings days of your order being placed once payment has cleared into our account. However, products are subject to availability and delays may sometimes occur that are outside our control. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.

 

We will provide the Carrier tracking number in the customer's account once we sent out the goods so that you can check with our assigned Carrier if necessary.

 

Skynet Logo

SKYNET Express Website: http://www.skynet.com.my
SKYNET Express Hotline: 03- 7958 2800

 

Pos Express Logo

POS Express Website: http://www.pos.com.my
POS Express Hotline: 1300 300 300

 

We're sorry that we're unable to ship international order at the time being.

Contacts:

Email : sales@oth.com.my
Tel : +  603-8999 0860
Fax : + 603-2034 9523


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